Shipping Information

Bringing Your New Puppy Home

We understand that welcoming a new puppy into your home is an exciting and joyful experience. To ensure your furry friend arrives safely and comfortably, we offer a reliable and stress-free shipping process. Our top priority is the well-being of our puppies, and we take great care in arranging their travel. Below, you’ll find detailed information about our shipping procedures, so you can feel confident and prepared for the arrival of your new puppy.

Our Shipping Process

Our shipping process is designed to be as seamless and stress-free as possible. Here’s how it works:

1. Initial Consultation

Before arranging shipment, we will have a thorough consultation with you to understand your preferences, address any concerns, and provide you with all necessary information about the shipping process. This includes discussing travel arrangements, destination details, and any special requirements your puppy may have.

2. Health and Safety Preparations

Ensuring the health and safety of our puppies during transit is our top priority. Here’s what we do to prepare your puppy for travel:

  • Health Check: Each puppy undergoes a comprehensive health examination by a licensed veterinarian before traveling. This ensures they are healthy and fit for the journey.
  • Vaccinations and Deworming: We ensure that all puppies are up-to-date on their vaccinations and deworming treatments. A health certificate, verifying their fitness for travel, will be provided.
  • Comfortable Travel Crate: Your puppy will be shipped in a comfortable, appropriately-sized travel crate that provides ample space for movement, ventilation, and access to water.

3. Selecting a Reliable Carrier

We work exclusively with reputable and experienced pet shipping carriers, ensuring that your puppy is in the best hands during their journey. These carriers are committed to providing safe, comfortable, and reliable transportation for pets.

Shipping Options

We offer multiple shipping options to accommodate your needs:

1. Ground Transportation

For shorter distances or specific locations, we offer ground transportation services. This option is ideal for those who prefer a more direct and less stressful journey for their puppy. Our ground transportation partners are experienced in handling pets and provide a safe environment throughout the trip.

2. Air Transportation

For longer distances, we offer air transportation services through trusted airlines that specialize in pet travel. Your puppy will be accommodated in a climate-controlled environment to ensure their comfort and safety during the flight. We schedule flights with minimal layovers to reduce travel time and stress.

3. Personal Courier Service

For a premium and personalized experience, we offer a personal courier service. A dedicated pet courier will accompany your puppy throughout the journey, ensuring they receive constant care and attention. This option provides an extra layer of reassurance, knowing your puppy is being personally attended to every step of the way.

What to Expect Upon Arrival

Once your puppy arrives at their destination, we recommend the following steps to ensure a smooth transition into your home:

  1. Pickup: Depending on the shipping option chosen, you will either pick up your puppy from the airport or have them delivered directly to your home. Please make sure to bring a valid ID and any required documentation for pickup.
  2. First Meeting: Take the time to gently introduce yourself to your puppy. Allow them to explore their new surroundings in a calm and quiet manner.
  3. Immediate Needs: Provide fresh water and a small meal to help your puppy settle in. Ensure they have a comfortable place to rest after their journey.
  4. Veterinary Check-Up: Schedule a veterinary appointment within the first 72 hours of arrival to confirm their health and well-being.

Costs and Payment

The cost of shipping varies depending on the distance, shipping method, and specific requirements of the journey. During the initial consultation, we will provide you with a detailed breakdown of the costs associated with your preferred shipping option.

Your Puppy’s Journey to a New Home

We understand that entrusting us with your puppy’s journey is a significant decision, and we are dedicated to making the process as safe and comfortable as possible. Our shipping procedures are designed with the utmost care, focusing on the health and well-being of your new furry family member. We look forward to helping you bring your new puppy home.